Enquiry form 

If you require assistance regarding a repair please complete the boxes below, submit your query and a member of our team will be in contact with you.

If you would like to submit any documents alongside your enquiry please click on the choose file button below, locate your document and select add.



Use of personal information

To provide our services as an insurer, QBE UK Limited will need to collect and use personal information. The types of personal information will depend on your relationship with us, but will include details such as name, address and contact details. If relevant, it will also include sensitive personal information (e.g. data concerning health) and information relating to criminal convictions and offences. The purposes for which we use your personal information will include evaluating insurance applications and providing quotes; providing insurance cover; handling claims; crime and fraud prevention and debt recovery.

We may obtain your personal information from or share it with third parties such as intermediaries, other insurers, reinsurers, loss adjusters, sub-contractors, our affiliates, the police and other law enforcement agencies, fraud and crime prevention and detections agencies, databases and registers (for example the Motor Insurance Database, Claims and Underwriting Exchange and motor Insurance Anti-Fraud and Theft Register), publicly available sources and certain regulatory bodies for the purpose described in our Privacy Notice https://qbeeurope.com/privacy-policy/.

Depending on the circumstances, we may transfer personal information outside the United Kingdom and the European Economic Area to countries that have less robust data protection laws. Any such transfer will be made with appropriate safeguards in place.

You can find out more about our use of personal information by clicking here: https://qbeeurope.com/privacy-policy/.
You can also request a paper copy of the Privacy Notice by contacting the Data Protection Officer at dpo@uk.qbe.com or QBE Insurance (Europe) Limited,30 Fenchurch Street, London, EC3M 3BD. We recommend you review this notice.

If you provide us with personal information relating to third party you should provide them with a copy of this notice.

Automotion Administrator: 0800 0778 489
Roadside Assistance: 0800 587 1887
Automotion Administration, 1 Coval Wells, Chelmsford, Essex, CM1 1WZ.

The details contained in this website are a summary of the Automotion programme. Please read the appropriate (Gold, Silver, MOT Warranty) booklet for full T&Cs.